TERMS & CONDITIONS
Epic Health & Fitness
Last Updated: November 6, 2026
Welcome to Epic Health & Fitness. These Terms & Conditions govern your use of our website, mobile applications, facilities, services, memberships, and related offerings.
By accessing our website, using our mobile application, purchasing a membership, or using our facilities and services, you agree to these Terms & Conditions. Please read them carefully.
1. Eligibility
Memberships, purchases, and services are subject to age and eligibility requirements.
Individuals aged 18 and older may independently purchase memberships and services.
Individuals aged 13–17 must have the consent and involvement of a parent or legal guardian to register, purchase services, or participate where permitted.
A parent or legal guardian may be required to complete additional documentation and accept responsibility for the minor’s participation.
Epic Health & Fitness reserves the right to request identification or documentation to verify age and eligibility.
2. Memberships, Payments & Billing
Membership options, pricing, enrollment fees, services, and available amenities may vary by location and membership type.
By purchasing a membership, you agree to the applicable pricing, billing schedule, membership terms, and payment obligations presented at the time of enrollment.
Payment Terms
Membership payments are processed according to the billing frequency and payment schedule associated with your selected membership.
Members are responsible for maintaining accurate and current payment information.
Applicable enrollment fees, recurring charges, taxes, and other disclosed fees will be presented during the purchase process.
Failed or declined payments may result in additional fees, membership restrictions, or suspension of access, as permitted by the applicable membership agreement.
Personal training, specialty programs, promotional offers, and other services may have separate pricing and payment requirements.
3. Membership Cancellations & Refunds
Membership cancellation procedures, notice requirements, and refund eligibility are governed by the applicable membership agreement and any additional terms disclosed during enrollment.
Please contact your home club directly for information about cancellation requests, billing questions, or membership changes.
Canceling before the 12-month commitment is fulfilled will result in a buyout fee of $100 and any dues within 30 days of cancellation or the lesser value.
Nothing in these Terms & Conditions is intended to limit any cancellation or refund rights provided by applicable law.
4. Health, Fitness & Safety Disclaimer
Participation in physical exercise and fitness activities involves inherent risks, including the possibility of injury, illness, or other physical harm.
By using Epic Health & Fitness facilities, equipment, programs, or services, you acknowledge that:
Physical activity involves varying levels of exertion and risk.
You are responsible for evaluating your physical condition and determining whether an activity is appropriate for you.
You should consult a qualified healthcare professional before beginning a new exercise program, particularly if you have an existing medical condition, injury, or other health concern.
You are responsible for using equipment properly and following posted safety instructions.
You should stop exercising and seek appropriate assistance if you experience pain, dizziness, shortness of breath, or other concerning symptoms.
You are expected to follow staff instructions and all applicable facility rules.
Personal training, fitness assessments, group classes, and other services are intended to support general fitness and wellness. They are not a substitute for medical advice, diagnosis, or treatment.
Epic Health & Fitness does not guarantee specific fitness, weight loss, strength, or health outcomes. Individual results vary.
5. Facility Rules & Member Conduct
We strive to maintain a clean, safe, respectful, and welcoming environment for all members and guests.
Members and guests are expected to:
Treat other members, employees, and visitors with respect.
Use equipment responsibly and return equipment to its designated location.
Follow posted facility rules and staff instructions.
Maintain appropriate hygiene and wear suitable workout attire.
Refrain from harassment, intimidation, discrimination, threatening behavior, or disruptive conduct.
Refrain from damaging, misusing, or removing facility property.
Respect the privacy and personal space of other members.
Avoid unauthorized photography or recording of other members.
Additional rules may apply at individual locations or to specific programs and services.
6. Mobile Application & Digital Services
Epic Health & Fitness may provide access to mobile applications and digital services that allow members to access account information, manage certain membership activities, receive communications, or use other available features.
By using these services, you agree to:
Provide accurate account and registration information.
Maintain the confidentiality of your login credentials.
Notify Epic Health & Fitness if you believe your account has been accessed without authorization.
Use the application and digital services only for lawful purposes.
Avoid interfering with, disrupting, or attempting to gain unauthorized access to our systems or services.
Certain features may depend on your membership, location, device, internet connection, or third-party service providers.
Mobile applications may also be subject to the applicable terms and policies of Apple, Google, and other third-party platforms.
7. Payments, Promotional Offers & Free Passes
Promotional offers, free passes, discounts, and special programs are subject to the specific terms presented with each offer.
Unless otherwise stated:
Promotional offers may be limited to eligible individuals and participating locations.
Offers may have expiration dates, eligibility requirements, or redemption restrictions.
Offers may not be combined with other promotions.
Certain offers may require valid identification or proof of local residency.
Epic Health & Fitness reserves the right to discontinue or modify promotional offers, subject to applicable law and any terms already applicable to a purchased offer.
Specific offer terms will govern if they differ from these general provisions.
8. Membership Suspension, Termination & Banning
Epic Health & Fitness reserves the right to restrict, suspend, or terminate membership privileges or access to its facilities and services when permitted by the applicable membership agreement and law.
Reasons may include:
Failure to meet membership payment obligations.
Violation of facility rules or these Terms & Conditions.
Harassment, threatening behavior, or misconduct toward members, staff, or visitors.
Unsafe or improper use of equipment or facilities.
Fraudulent activity, unauthorized account use, or misuse of membership privileges.
Conduct that creates a safety risk or substantially disrupts the gym environment.
Where appropriate, Epic Health & Fitness may provide notice and an opportunity to address a violation. Serious safety concerns or misconduct may result in immediate restrictions.
Any remaining payment obligations, cancellation rights, and refund eligibility will be handled according to the applicable membership agreement and law.
9. Website Content & Intellectual Property
All content on the Epic Health & Fitness website and within its digital services, including text, photographs, graphics, logos, videos, designs, and other materials, is owned by or licensed to Epic Health & Fitness unless otherwise stated.
Content may not be copied, reproduced, distributed, modified, or used commercially without prior written permission.
You may access and use our website and digital content for personal, lawful purposes.
10. Third-Party Services & Links
Our website and mobile application may contain links to or integrations with third-party websites, applications, payment processors, or other services.
These third parties operate independently and may have their own terms, conditions, and privacy policies.
Epic Health & Fitness is not responsible for the content, policies, or practices of independent third-party services.
11. Privacy & Communications
Your use of our website, mobile application, and services is also subject to our Privacy Policy, which explains how personal information is collected, used, and shared.
Privacy Policy: https://epichealthandfitness.com/privacy-policy/
If you elect to receive text messages or other marketing communications, your consent and communication preferences will be handled according to the applicable consent disclosures and our Privacy Policy.
You may opt out of marketing text messages at any time.
Consent to receive marketing messages is not a condition of purchasing a membership or service.
12. Changes to These Terms
Epic Health & Fitness may update these Terms & Conditions periodically to reflect changes in our services, business practices, legal requirements, or other operational needs.
Updated terms will be posted on this page with a revised Last Updated date.
Your continued use of our website, application, facilities, or services after updated terms become effective constitutes acceptance of the revised terms, to the extent permitted by law.
13. Contact Information
If you have questions about these Terms & Conditions, memberships, billing, or our services, please contact your local Epic Health & Fitness location or reach out through our website.
Website: https://epichealthandfitness.com/
Business Contact: [email protected]
These Terms & Conditions are intended to provide general information about the use of Epic Health & Fitness websites, applications, facilities, and services. Specific membership agreements and applicable laws may establish additional rights and obligations.
